Legal

Privacy Policy

Last updated: 2026

Professional inspection clipboard tablet moisture meter and protective gloves arranged on a clean desk
Mold remediation technician treating mold growth on a moisture-damaged interior wall
Professional containment and treatment help keep disturbed mold spores from spreading through the property.

Mold Removal Raleigh ("we," "us," or "our") operates the website moldremovalraleigh.us and the services described on it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly, such as when you submit a contact or quote request form: name, phone number, email address, property address or ZIP code, and any details you include about your mold concern. We may also collect basic technical information automatically, such as browser type, device type, and pages visited, through standard web analytics.

How We Use Your Information

  • To respond to inspection and quote requests
  • To schedule and communicate about appointments and ongoing work
  • To send service-related updates (not marketing, unless you separately opt in)
  • To improve our website and services based on aggregate usage patterns

How We Do Not Use Your Information

We do not sell your personal information to third parties. We do not share your contact details with unrelated third-party marketers. Information may be shared with subcontracted trades (e.g., a plumber or roofer) only when necessary to coordinate work you've requested, and only with your knowledge.

Cookies & Analytics

This site may use standard analytics tools to understand aggregate visitor behavior (e.g., which pages are most visited). This site does not use browser local storage or session storage to track individual visitors between sessions.

Data Retention

We retain contact and project information for as long as reasonably necessary to provide services, maintain business records, and comply with legal or insurance-related documentation requirements.

Your Choices

You can request that we delete your contact information from our records at any time by emailing , except where we're required to retain records for legal, insurance, or warranty purposes.

Contact Us

Questions about this policy can be directed to or .

Template notice: This is a standard privacy policy template appropriate for a small local service business. It is not a substitute for legal review — have an attorney confirm it meets North Carolina and any applicable federal requirements (including CCPA/other state laws if you serve clients outside NC) before relying on it as your live policy.
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